Download Microsoft Junk E-mail Reporting Add-in for Microsoft Outlook® from Official Microsoft Download Center. Experience the best of Office with the latest versions of Word, Excel, PowerPoint, and more. You will be able view the report in your Sent Items folder. Hello Experts! I have a client who I switched to Office 365 12/18/15. Everything was cool at first, but as of this past Tuesday I have the following issue that I cannot resolve. Client Owner has Exchange email accounts for all users. Re: Prevent Exchange Online from moving Mails to Spam folder Hi Robert, In that case is you continue to have issues with those tests and the configurations are ok, I sugests to open a Support Ticket on Office 365 portal. Email going into Junk Mail folder in Outlook despite turning off Junk Mail. Ask Question. If you're using OWA/Office 365, this is how to solve the issue yourself. How to check my apps for my mac. Outlook keeps putting good email into Junk Folder. Blocked Senders list Outlook 2007.

How To Turn Off Your Junk E-Mail Filter Outlook 2010 & 2013: • Click on the Home tab, click on Junk within the Delete section, and then select Junk E-Mail Options. • Under the Options tab, select No Automatic Filtering. Outlook 2011: • Click Tools and then Junk E-mail Protection. • Click None.

Outlook Web App (OWA): • Log in to your account through OWA • Click on the gear icon in the top right • Click Options • Click on Block or Allow • Click Don't move mail to my Junk E-Mail folder • Click Save to save the changes Note: Doing this will increase the amount of spam you receive. How to UnJunk Wanted E-Mail You should check your Junk E-mail folder periodically to ensure that you are not missing valid messages. While reviewing your Junk E-mail folder, if you find a messages that shouldn't have been marked as junk, you can correct it in few different ways.

Right-click the message. Hover over Junk. Then select one of the following options: • Never Block Sender - future messages from this address will not be marked as Junk • Never Block Sender's Domain - future messages from this domain (for example '@gmail.com') will not be marked as Junk • Never Block this Group or Mailing List • Not Junk - A dialog box will open, telling you that the message will be moved to your Inbox, and giving you the option of always trusting the sender (which is the equivalent of Never Block Sender, described above) and/or trusting all messages sent to your address. Note: If you just drag/drop the message out of the Junk E-mail folder it will not train your client about allowing messages from the sender in the future.

Any further messages will continue to go into the Junk E-mail folder unless you follow the above directions. How to Junk Unwanted E-Mail Along the same lines of unjunking e-mail, if you find a junk message that wound up in your Inbox or any other folder, you can simply delete it, or treat all future messages from the sender as junk.

Right-click the message. Hover over Junk and select Block Sender.

Note: If you just drag/drop the message out of the Inbox it will not train your client about blocking messages from the sender in the future. Any further messages will continue to go into the Inbox folder unless you follow the above directions. Changing the Level of Junk E-Mail Protection Outlook 2010 & 2013: • In Mail, on the Home tab, in the Delete group, click Junk, and then click Junk E-mail Options. • On the Options tab, select the level of protection that you want. • No Automatic Filtering: Although this turns off the automatic Junk E-mail Filter, messages are still evaluated by using the domain names and e-mail addresses in your Blocked Senders List. • Note: If you want to turn off the Junk E-mail Filter, you must also remove names from the Junk E-mail Filter lists. • Low: If you don't receive many junk messages, or want to filter only the messages that are the most obvious junk, select this option.

• High: If you receive lots of junk messages, but don’t want to restrict messages from senders on your safe lists, select this option. You should periodically review messages moved to the Junk E-mail folder, because some legitimate messages might also be moved. • Safe Lists Only: This is the most restrictive option. Any message that is sent neither from someone on your Safe Senders List nor to a mailing list on your Safe Recipients List, is classified as junk. Outlook 2011: • In Outlook 2011 for Mac you will find the junk e-mail protection options greyed out and not adjustable. This feature is not available and you will need to use Outlook Web App (OWA) to set junk e-mail preferences.

When you set junk e-mail preferences in OWA it will automatically use those settings no matter how you choose to access your e-mail account. Mobile device, OWA, Outlook 2011 (Mac), Outlook 2010 (Windows)) Outlook Web App (OWA): • If you find a message that shouldn't have been marked as junk, click the three-dot icon (at the upper-right, next to 'FORWARD'), then select mark as not junk.